How to Create an Individual or Family Account
Existing Users: If you have received an email notification or receipt for booking a court, getting your racquet restrung or for participating in any type of programming at Caswell, you probably have an account and need to get your username and password sent to you. We do not want duplicate accounts in our system. If you know you have an account but cannot remember your username, please call the proshop (512-478-6268) and ask someone to look up your account and send you a password reset. After you have received your password reset email and logged in, click "My Account" and then "Account Information" to add secondary users (your kids) and/or jump to Step 6 to add a credit card.
New Users:
Step 1: To create a Caswell account, follow this link to the RacquetDesk sign up page, then complete the steps below.
Step 2: Click Customer Sign Up
Step 3: Fill in your information and Click Create Account
Step 4: Parents: you must click the box "Add User Account" to add family members (your kids) to your account as "secondary users" to set up a family account correctly. Individuals can skip the "add user account" step (add secondary users at any time to become a family account).
Step 6: After logging in, click My Account
Step 5: After completing these steps, you will receive an email confirmation containing your username (that you chose) and a temporary password.